02
Oct

Think, write it out, then think again, then think again, and only then click on Publish

I just sent a note off to an unnamed company.

They are unnamed because I like their product and their general approach, and as noted in the past, this blog was not created as some weird writing hall of shame.

Someone, in this case, has been given the keys to the corporate blog, and instead of driving the blog by the cool kids and showing off, the kid with the keys is going up on the sidewalk trying to run the cool kids over.

Not a great idea.

Without going into detail, the company’s blogger is making seriously odd assertions and slapping around the industry as a whole by suggesting pretty much everybody – except his company – has it all wrong.

Well, there’s a slight chance he’s right. But only slight.

His saving grace may be that few people actually read company blogs, because most of those kinds of blogs in this industry have precious little to say other than, “We’re swell!” and “We just released some more stuff that makes us even sweller!!!” These blogs have a role, but are not reliably updated and therefore have no substantive audience.

There are some very notable exceptions to that rule, of course.

A company blog can be a useful mechanism to help existing clients and enlighten potential customers, but’s it’s rare when one bubbles up that’s actually good and not just an exercise in Tarzan chest beating. In this case, the blogger is banging stuff out without, I gather, really thinking through what happens after he posts the piece.

This is a small industry still. Stuff gets around quickly. Twitter can get all kinds of people suddenly reading a post the writer might have thought few would see. The low road is rarely the right road. And your company will be spotted on it. An industry friend note about these guys: “Maybe they should accomplish something before they declare victory.”

As someone writing for your company blog, consider these steps:

Think about what you want to write. Then write it out. Read it again. Think about how the audience will react and what that means. Then think it through some more.

Then, if you are comfy that the benefits outweigh the negatives, hit the Publish button.

If you have any sense your post may stir up some shit you didn’t want stirred, save it as a draft and sleep on it. Even if your blog readership is minuscule, search engines pick up just about everything. So unless you really want to “own” your statements, and are ready to defend them inside and outside your company walls. think carefully about where your opinions might be read, and what goes down as a result.

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